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Tadao Technologies accepts: MasterCard, Visa, PayPal, U.S. money orders and wire transfers.
Orders are shipped within 24 hours of receipt. Standard shipping is USPS Priority Mail. Delivery time is 2-4 days. USPS Express Mail is available for an additional charge. USPS Express delivery is guaranteed within 1 or 2 days, depending upon destination.
Orders are shipped within 24 hours of receipt. Standard shipping is USPS Global Express unless otherwise requested. Delivery time will vary by country and customs clearance.
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Tadao Technologies provides a limited lifetime warranty against manufacturing defects to the original owner. Please visit the Support page to view the full Tadao warranty. -
Warranty claims must be accompanied by dated receipt of purchase.
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Warranty claims are not valid for below-MAP purchases.
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Customer is responsible for two-way shipping, insurance and all fees associated with return.
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Items should be well-padded and boxed prior to shipment.
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Problems caused by shipping damage, user modifications, misuse, or neglect are not covered.
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A quote for repairs and return shipping will be provided if damage is not covered by warranty.
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Go to the RMA page for further instructions and to download an RMA form.
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Items may be returned within 30 days of purchase.
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Items must be unused (uninstalled), unopened and in original, undamaged package.
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Returned items are subject to a 20% restocking fee.
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Customer is responsible for shipping, insurance and all fees associated with return.
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Items should be well-padded and boxed prior to shipment.
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Contact cookie@tadaotechnologies.com for shipping instructions and RMA number prior to return.
Tadao Technologies only provides email tech support because it gives us a recorded history of every interaction with our customers. It also means that your questions can be answered in less than 24 hours (and many times within minutes), regardless of the time of day or our location as we travel to events.
Product Design and Development
Will Roberson, President
Tadao Technologies LLC
809 Town Side Drive
Apex, NC 27502
will@tadaotechnologies.com
Billing and Distribution
Cookie Roberson, Business Manager
10208 Country Manor Lane
Wexford, PA 15090
cookie@tadaotechnologies.com
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