Tadao Technologies only provides email tech support because it gives us a recorded history of every interaction with our customers. It also means that your questions can be answered in less than 24 hours (and many times within minutes) regardless of the time of day or our location as we travel to events. If you need support, please follow the steps below: - Order/Upgrade status please email cookie@tadaotechnologies.com.
- Still have questions? Please email will@tadaotechnologies.com.
Tadao Technologies LLC provides a limited lifetime warranty against manufacturing defects to the original owner.
Use of Tadao products constitutes agreement to the following:
Tadao Technologies LLC warrants to the original purchaser that its products are free from defects in material and workmanship during normal use and service. Warranty service extends only to the original purchaser who must provide valid proof of MAP purchase from an authorized Tadao dealer.
This warranty applies only to original factory components, and any modification to or tampering with original factory components by anyone other than Tadao Technologies LLC will void this warranty. This warranty does not cover defects or malfunctions which Tadao Technologies LLC determines were caused by water, paint, fire, physical damage, improper installation, customer misuse, modification, or abnormal wear and tear to parts. At its discretion Tadao will repair or replace the product within a reasonable period of time. Discontinued products are subject to warranty repairs based on parts availability.
The customer assumes all risk for the use of this product and is solely responsible for determining its suitability for use by any individual or installation in any specific marker. Under no circumstances shall Tadao Technologies LLC be held liable for damages resulting from the use or misuse of this product.
If a product needs repair, the customer must first contact Tadao Technologies LLC (will@tadaotechnologies.com). In most cases the problem can be resolved through email. If Tadao is unable to resolve the problem via email, RMA information will be provided.
Instruction manuals may be found on the product pages. Click here. |
